In September of 2017 the administration of the Findlay-Hancock County Public Library began the formal strategic planning process for 2018-2020. As with the previous two strategic plans, the framework used to develop the plan was the Strategic Planning for Results format developed specifically for libraries in conjunction with the Public Library Association. The process is a collaborative effort between community residents, the Board of Trustees, and the library staff. The planning process was assisted by Dr. Brian Treece of the Findlay-Hancock County Community Foundation. Dr. Treece's role as a meeting facilitator was critical and greatly appreciated.
During October of 2017 the library’s Board of Trustees, the library staff, and a Community Planning Committee, made up of community members representing various stakeholders and constituencies, met in separate sessions to identify community needs. To specifically address community needs the Strategic Planning for Results process divides the services performed by libraries into eighteen categories, or service responses. The final four needs, or service responses, as identified by the Community Planning Committee were:
Create Young Readers: Early Literacy
Children from birth to five will have programs and services designed to ensure that they will enter school ready to learn to read, write, and listen.
Celebrate Diversity: Cultural Awareness
Residents will have programs and services that promote appreciation and understanding of their personal heritage and the heritage of others in the community.
Know Your Community: Community Resources and Services
Residents will have a central source for information about the wide variety of programs, services, and activities provided by community agencies and organizations.
Make Career Choices: Job and Career Development
Adults and teens will have the skills and resources they need to identify career opportunities that suit their individual strengths and interests.